Contact Us

We’re Here to Help

Thank you for visiting WillowGlow35. Our customer support team is available to assist with product questions, phone model compatibility, order updates, shipping, returns, refunds, and other store-related inquiries.

Customer Support

Email: support@WillowGlow35.space
Phone: +1 (270) 559-5435

We aim to respond to email inquiries within 1–2 business days. Response times may be slightly longer during weekends, holidays, or periods of high demand.

Mailing Address

WillowGlow35
135 Highland Cir
Paducah, KY 42003
United States

Please contact our customer support team before sending a return to this address. Returns sent without prior authorization may be delayed or may not be accepted.

Order Support

For faster assistance regarding an existing purchase, please include:

• Your full name
• Your order number
• The email address used at checkout
• A brief description of your question or concern
• Photographs of the product or package when reporting damage, defects, or an incorrect item

Product Compatibility Questions

Before placing an order, please confirm the exact make and model of your phone. If you are unsure which case fits your device, email us with the name of your phone model and we will assist you.

Business Hours

Monday–Friday
9:00 AM–5:00 PM Central Time

Our support team is closed on certain United States public holidays. Messages received outside business hours will be reviewed on the next available business day.